Emergency Services
Prompt medical attention and coordinated emergency support for patients requiring urgent healthcare assessment and treatment.
Emergency Care When It Matters
Emergency care focuses on timely assessment, stabilisation and appropriate clinical management for patients with urgent medical needs.
Emergency Department
Patients presenting with urgent or potentially serious medical conditions can seek emergency assessment and appropriate clinical support.
Emergency care may include initial assessment, stabilisation, investigations, treatment and referral or admission when clinically required.
- ✓ Prompt initial clinical assessment
- ✓ Appropriate diagnostic evaluation
- ✓ Emergency treatment and stabilisation
- ✓ Admission or specialist referral when required
Coordinated Hospital Care
Emergency patients may require support from multiple clinical and diagnostic services. Hospital-based coordination helps facilitate timely care.
When Should You Seek Emergency Care?
Emergency evaluation may be appropriate when a condition appears sudden, severe or potentially life-threatening.
Chest Pain
Sudden or severe chest discomfort, particularly when associated with breathing difficulty, sweating or weakness, requires urgent medical assessment.
Breathing Difficulty
Severe or sudden difficulty in breathing should be evaluated urgently by qualified medical professionals.
Serious Injury
Major injuries, significant bleeding or trauma may require immediate emergency evaluation.
Sudden Neurological Symptoms
Sudden weakness, difficulty speaking, loss of consciousness or other serious neurological symptoms need urgent evaluation.
Severe Abdominal Symptoms
Severe or rapidly worsening abdominal pain, especially with other concerning symptoms, may require emergency assessment.
Other Serious Conditions
Any sudden, severe or rapidly deteriorating condition should receive prompt professional medical attention.
From Arrival to Appropriate Care
Emergency care involves a coordinated process based on the patient's condition and clinical requirements.
Arrival
Patient arrives at the emergency service for urgent medical attention.
Assessment
Clinical condition is assessed and urgency is determined.
Treatment
Appropriate emergency treatment, investigations or stabilisation are initiated.
Further Care
Patient may be discharged, admitted, referred or transferred according to clinical requirements.
Emergency & Critical Care Support
Serious medical conditions may require coordinated support from emergency, critical care, diagnostic and specialist teams.
Emergency Medical Care
Initial evaluation and management of urgent medical conditions with appropriate clinical escalation when required.
Intensive Support
Patients requiring higher levels of monitoring and support can be managed according to their clinical condition and available facilities.
Diagnostic Support
Appropriate laboratory and diagnostic services may support emergency clinical decision-making.
For Patients & Attendants
Before Coming to the Emergency Department
- In a serious or life-threatening situation, seek emergency medical assistance immediately.
- Carry available medical records, previous prescriptions and information about regular medicines when possible.
- Inform the emergency team about known allergies and important medical history.
- Do not delay urgent medical care while trying to arrange documents or other non-essential requirements.
- Hospital procedures, investigations and treatment decisions are based on the patient's clinical condition and medical requirements.
Do Not Delay Urgent Care
If you or someone with you is experiencing a serious medical emergency, seek immediate professional medical assistance.