Your Guide to a Better Hospital Visit
Find useful information about OPD, IPD admission, investigations, hospital services and important guidance for patients and attendants at Apex Institute of Medical Sciences & Hospital.
Patient-Centred Care
Our information resources are designed to help patients and attendants understand the hospital visit, registration, consultation and admission process.
Find What You Need
Use the following sections to quickly access important patient-related information.
Prepare for Your Hospital Visit
A little preparation can make registration, consultation and admission more convenient for patients and attendants.
Registration
Patients should complete the applicable registration process before consultation or admission.
- Provide accurate patient information.
- Keep previous hospital records available.
- Follow registration desk instructions.
Medical Records
Bringing relevant previous medical information can help the treating team understand the patient's clinical history.
- Previous prescriptions
- Investigation reports
- Discharge summaries
Current Medicines
Patients should inform the treating medical team about medicines currently being taken.
- Bring current prescriptions when available.
- Inform doctors about regular medicines.
- Do not stop prescribed medicines without medical advice.
Identification
Patients and attendants should carry the identification or documents required for the relevant hospital process.
Attendant Support
Where required, patients should be accompanied by an attendant who can assist with registration, communication and other practical requirements.
Ask Questions
Patients and attendants are encouraged to discuss relevant concerns and seek clarification from the appropriate hospital team.
From Registration to Care
The exact process may vary depending on the patient's clinical requirement and hospital service.
Registration
Complete the applicable registration process.
Consultation
Meet the appropriate doctor or clinical team.
Investigation
Investigations may be advised according to clinical need.
Treatment & Follow-up
Treatment and further care are planned according to clinical assessment.
Information for IPD Patients
Patients admitted for inpatient care and their attendants should follow hospital instructions during the admission and treatment process.
During Admission
- Complete the required admission formalities.
- Provide accurate patient and attendant information.
- Keep relevant medical records available.
- Follow instructions from the treating team.
- Observe applicable hospital policies and procedures.
During Hospital Stay
- Follow the treatment team's instructions.
- Inform staff about any significant change in condition.
- Maintain cleanliness and infection-control practices.
- Respect patient privacy and hospital protocols.
- Discuss discharge and follow-up instructions with the care team.
Hospital procedures, timings, documentation requirements, charges and other operational details may change. Patients and attendants should confirm current information with the hospital's concerned department or help desk.
Rights & Responsibilities
A safe and respectful healthcare environment requires cooperation between patients, attendants and hospital staff.
Respect & Dignity
Patients should be treated with dignity and respect throughout their hospital journey.
Clear Communication
Patients and attendants should provide accurate information and communicate relevant concerns clearly.
Safety
Follow hospital safety, infection-control and emergency instructions at all times.
Need More Information?
Explore OPD, IPD, diagnostic and emergency information or contact the hospital for assistance.